Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@optividahealth.com or call 888-507-4332 M-F 9a-5p Mountain time.

We accept VISA, MasterCard, American Express, Discover and Paypal. Please note that the available payment methods may change depending on your region. Payment by check is also an option, but please call 888-507-4332 for specific instructions.

We offer money-back returns within 30 days of the date you received it. Please email (support@optividahealth.com) or call (888-507-4332) for specific instructions.

Once we receive your item, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.

Changes to an order may be possible if the order has not been packed and shipped. The best way to change your order is to give us a call (888-507-4332) during our business hours (M-F 9am-5pm Mountain time). If an order has shipped, we won't be able to make any changes to your order.

Orders are processed within 36 business hours of when we receive them. Shipping can take between 5 and 10 days. When your order has shipped you will receive a confirmation email that includes package tracking information. 

Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps. Contact support@optividahealth.com or call 888-507-4332. 

Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support for replacement. Contact support@optividahealth.com or call 888-507-4332 during business hours (M-F 9 am -5 pm Mountain time). 

Yes, any order over $99 receives free U.S. shipping.

Optivida Health is committed to promoting natural wellness through a variety of high-quality health products. Our offerings include supplements, vitamins, skincare items, and hemp extracts, all designed to support overall health and well-being with a focus on efficacy and uncompromising quality. Optivida Health was established by Frank Davis in 2018 after successfully creating other larger nutrition companies. 

Optivida Silver Sentinel Nano-Silver Whitening Toothpaste offers multiple benefits: - Naturally whitens and enriches the enamel of the tooth with hydroxyapatite. - Provides exceptional antibacterial defense with nano silver to protect teeth and gums. - Fortified with coral calcium and xylitol for enamel strength. - Contains echinacea and peppermint oil to freshen breath and protect gums.

Hydroxyapatite is a natural mineral. It remineralizes the tooth enamel. It strengthens teeth, promotes a durable and polished smile, and contributes to lasting freshness.

Nano silver is known for its antibacterial properties. It helps eradicate germs that cause dental issues, ensuring clean and healthy teeth and gums while providing fresh breath.
The whitening effect can vary based on your individual oral hygiene habits and the initial condition of your teeth. Typically, you may start noticing a whitening effect within a few weeks of consistent daily use. Hydroxyapatite and other active ingredients are rebuilding the enamel surface of the teeth which will take a little time. For optimal results, use the toothpaste as directed and maintain good oral hygiene.
The toothpaste contains hydroxyapatite, which helps in remineralizing and strengthening the enamel, potentially reducing sensitivity over time. You may begin to notice a reduction in sensitivity within a few weeks of regular use. If sensitivity persists, consult with your dentist.
Yes, Optivida Silver Sentinel Nano-Silver Whitening Toothpaste is formulated for daily use. Apply generously to a toothbrush and use as directed by a dentist or doctor to maintain oral health and hygiene.
While the toothpaste is generally safe, it is recommended to supervise children while brushing to ensure they do not swallow the toothpaste. For children under the age of six, consult with a pediatric dentist before use.
Swallowing a small amount of the toothpaste occasionally is unlikely to cause harm due to its formulation. However, it is best to avoid swallowing toothpaste and rinse thoroughly after brushing. If a large amount is swallowed, seek medical advice immediately.
Yes, there are peer-reviewed studies that support the dental benefits of hydroxyapatite. These studies highlight its effectiveness in remineralizing tooth enamel, reducing sensitivity, and providing overall oral health benefits. For specific studies, click here to visit a download location for three studies.
Optivida Silver Sentinel Nano-Silver Whitening Toothpaste differs from other whitening toothpaste in several ways: - It contains nano silver for superior antibacterial protection. - It is enriched with hydroxyapatite for natural remineralization and enamel strengthening. - It includes a blend of natural extracts such as echinacea and peppermint oil for additional gum protection and breath freshening. - It is vegan, GMO-free, and gluten-free, appealing to consumers looking for cleaner, more natural dental care options.
The toothpaste is vegan, GMO-free, and gluten-free. It does not contain common allergens like artificial colors or flavors.
This toothpaste is manufactured exclusively for Optivida Health in Orem, UT 84097.

Individuals looking to manage their blood sugar levels, improve their digestive health, or increase their dietary fiber intake can benefit from Optivida Sugr-2-FibR.

Yes, by converting sugars to fiber and reducing the glycemic impact of meals, Optivida Sugr-2-FibR can help in managing weight. Most users that lose weight combine SugR-2-FibR with other weight loss techniques used consistently over time. Other weight loss strategies are helped dramatically by what SugR-2-FibR does - reduce glucose spikes.

Results may vary, but most users you will see a reduction of glucose beginning with their first use. Other benefits like better digestion and more energy may take longer. Weight loss is not guaranteed but is possible if users reduce glucose levels consistently over a period of days or weeks.
If you have diabetes (high blood sugar) or hypoglycemia (low blood sugar), check with your health care provider before taking SugR-2-FibR. Some ingredients in SugR-2-FibR may enhance insulin sensitivity and affect glucose levels (requiring less insulin), so your health care provider can monitor your care and determine if you should need to adjust your levels.
SugR-2-FibR does not normally interfere with any other supplements or medications you may be taking. However, if you are taking insulin (or other medications for diabetes) you should check with your health care provider before taking SugR-2-FibR. Ingredients in this product may enhance insulin sensitivity and affect your glucose levels, requiring less insulin. Your health care provider can monitor your care and determine if you should need to adjust your levels.

SugR-2-FibR is vegan, gluten-free, and non-GMO. Most people don't experience any side effects. Because enzymes and probiotics support gut health, it may take a couple of days for your digestive system to adjust, which is completely normal. If you are under medical care, check with your health care provider before taking SugR-2-FibR or any other supplements.

SugR-2-FibR is intended for adult use only. Check with the child's health care practitioner before incorporating SugR-2-FibR into their routine as part of a healthy blood sugar management plan.

Although everyone can benefit from flattening the glucose curve after a meal, pregnant and breastfeeding women have unique dietary needs, therefore it is not advised to use a supplement that can reduce the glucose levels of meals.
Each bottle includes 60 vegan, non-GMO capsules. A serving size is 1-2 capsules. You can take multiple servings a day, based on your individual preferences. To use, take 1-2 capsules with water an hour before a main meal.
Each bottle of SugR-2-FibR contains 60 capsules. For optimal use, take 1 to 2 capsules with a glass of water about an hour before a main meal. If you forget you can still take SugR-2-FibR with your meal. The effect may not be as strong, but you will still have some of the benefits.
Yes, Sugr-2-FibR contains many helpful enzymes help break down your food into a form of molecules your body converts into energy and nutrients.
Independent research from a third-party research institute on plant enzyme technology for glycemic control spurred the development of SugR-2-FibR. Optivida Health has conducted small group studies with individuals using SugR-2-FibR while wearing continuous glucose monitors (CGM).
Store Optivida Sugr-2-FibR in a cool, dry place, away from direct sunlight and moisture to maintain its efficacy.
This product is free of shellfish and peanuts, and it is non-GMO.
Yes, SugR-2-FibR is gluten-free. Each of the ingredients is free of gluten and the capsules can be taken by those who follow a gluten-free diet.

Velositol is an amylopectin chromium complex that is designed to increase protein capacity. It is a unique ingredient that is made up of a combination of chromium and carbohydrate amylopectin. Chromium is a trace mineral that helps to support the function of insulin and amylopectin is a source of sugar.

There are many protein calculators online to help determine what is right for you depending on your age, health conditions, and individual needs. Keep in mind that by using Velositol in our protein blend that each serving is the equivalent of 32 grams of protein.

The 2X Protein will maintain full potency for a minimum of 3 years.